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Renting a car is an everyday topic of our life and just like so many others it is usually overlooked and it is not discussed at all. It is common to think that as many everyday topics, this one is perfectly known by all people. This is absolutely untrue. Most topics qualified as everyday issues are considered «obvious» and no one ever stops to consider them until they become a problem. Now, when will renting a car and its features become a problem for you? When standing at an agency desk answering questions that you have never thought about. It is likely that you are a person who frequently rents a car and answer these questions very easily. However, you cannot be sure you are answering them correctly; that is to say, if you are asking for a service that cannot be superior or if you are guessing what is best for you but you are not sure about it. What we intend to do on this site is to correctly inform you so you can consciously access to the best possible service for a certain price. There are various possibilities that in each aspect of the car rental procedure are presented: discounts, method of payment, gasoline, return of the car and the distance to travel. These are just a few of the points which users generally are doubtful about when choosing the most convenient option. This lack of information about it makes them choose any of them. When you are face to face with the employee of the agency that will provide you with a car, you can choose between randomly selecting any option the employee suggests or you can surf this site and answer correctly, and with full knowledge about the questions you are asked about the features of the service you would like to hire.

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Many problems arise when there is no understanding between the client and the agencies. For example, as regards insurances or even the brands of cars. The car rental agencies inform you that there are many credit cards that can cover without any cost the car insurance, but they do not inform you that this coverage is minimum and deficient in some aspects. Something similar occurs when you rent a car by phone: you are offered a series of categories and you choose the most suitable one. However, every company has different criteria to classify their cars. «Economic», «complete», «small», etc. are arbitrary categories that do not tell much for themselves. What you should do in those cases is ask about the exact features of the car you want or about the things that define your category. You should ask for the brand, the model, and the number of doors, the mileage, the features and restrictions that each car or category has. This way the misunderstandings between the parts will not affect you.

In the following sections we will discuss each topic specifically, but you should bear in mind the golden rule that states that when something looks confusing or you do not understand exactly what it means, you should ask as many times as necessary to clarify any doubt about it. Always dispel all doubts because this doubt can be solved with a very different service to the one you wished for and this will bother you during your journey.

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